FREQUENTLY ASKED QUESTIONS

Applicants Guide to Overseas Filipino Workers (OFWs)

Illegal recruitment refers to any act of canvassing, enlisting, contracting, transporting, utilizing, hiring, or procuring workers without the necessary authorization from the Philippine Overseas Employment Administration (DMW). It can include charging excessive fees, providing false information, or not fulfilling promised employment conditions.

01

Excessive Fees

Legitimate recruitment agencies charge fees based on DMW guidelines. Be wary of agencies demanding exorbitant fees.

02

No DMW License

Verify if the agency is licensed by checking the DMW website or calling their hotline.

03

No Written Contract

Always insist on a written contract before making any payment or commitment.

04

Too Good to Be True Offers

If an offer seems too good to be true, it probably is. High salaries with minimal qualifications should raise red flags.

05

Pressure Tactics

Be cautious if you are being rushed or pressured to make immediate decisions.

06

Unclear Job Details

Legitimate offers will provide clear and detailed job descriptions, including location, employer, salary, and benefits.

01

Research the Agency

Check the background of the recruitment agency. Ensure they are registered and have a good track record.

02

Understand Your Rights

Familiarize yourself with your rights as an OFW. The DMW provides comprehensive guidelines on your entitlements and protections.

03

Verify the Job Offer

Contact the employer directly, if possible, to confirm the job offer and the details provided by the recruitment agency.

04

Training and Orientation

Attend pre-departure orientation seminars provided by the DMW or authorized entities. These seminars provide valuable information about your destination country, culture, laws, and your rights as a worker.

01

Visit the DMW Website

The DMW regularly updates its list of licensed recruitment agencies.

02

Call the DMW Hotline

You can call the DMW hotline at 722-1144 or 722-1155 for verification.

03

Check the DMW Mobile App

The DMW has a mobile application where you can check the status of recruitment agencies.

If you encounter or suspect illegal recruitment activities, you can report them to the following:

• DMW: You can file a complaint at the DMW Anti-Illegal Recruitment Branch.

• Department of Labor and Employment (DOLE): They provide support and assistance to workers facing illegal recruitment issues.

• Local Government Units (LGUs): They often have offices or hotlines dedicated to addressing labor-related concerns.

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